We understand that you might change your mind after a purchase, or need to return the items after delivery. Not a problem at all, just considering the below few points.
Cancellation Policy
Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed. To cancel your placed order, send us an email to hello@jeedaar.com from the same email ID which was used for placing the order and mentioning the order number.
Return Policy
Due to our strict shipping control mechanisms, we ensure a satisfying delivery as per your order in over 99.5% of the cases. But in the very rare case, that you receive a damaged or the wrong product, we accept returns within 7 days of receipt. We can only accept returns of products that have not been tampered with, not installed and remain in the original packaging. If all these conditions are met, Please notify us by sending an email to hello@jeedaar.com . We will inform our courier partner and they will contact you by phone, SMS or email to arrange collection of the product for returning it. We endeavor to send you another shipment with the ordered products; or if not available, refund the full payment. Please note that we reserve the right to refuse any returned shipments, if the product has been used or tampered with or installed.
Refund Policy
If you received the product, but for any unfortunate reason didn’t like it, we still accept returns within 7 days of receipt. Again, only under the condition that the products have not been tampered with, not installed and remain in the original packaging. If all these conditions are met, please notify us by sending an email to hello@jeedaar.com . Please ship your products back to us using a registered courier service and we will issue a full refund after receiving the product. We will inform you via email about the address to ship back the product. Please allow for up to 45 days for the refund transfer to be completed. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with or installed. Shipping & Handling fees are in this case non-refundable.
If you have any questions or concerns, please feel free to contact us at hello@jeedaar.com.