The customer satisfaction has high priority for us. We ensure smooth and hassle-free handling of your purchase experience.

 

Which payment methods do we accept?

 

  • All major credit cards at no extra charges
  • Cash on delivery: no extra charge in UAE, 20 AED extra in all other Arab countries

 

Shipping Costs

United Arab Emirates, Saudi Arabia, Kuwait, Oman, Bahrain

Free shipping on all orders.

Egypt, Lebanon, Jordan

40 AED / 11 USD per shipment

Rest of the world

Shipping costs given at checkout.

When do we ship?

Within 1-3 working days only.

 

Where do we ship to?

We ship to all countries worldwide except restricted countries as per laws of the UAE.

For orders outside the UAE, please keep in mind that in case there are any customs or duties fees, the recipient (you) will be responsible to pay these all directly to the courier. Orders from our shop cannot be returned or exchanged. Kindly also keep in mind that in very few cases the Customs in your country might send back the box to us. In this case we will try our best to send the box again to you as first priority or to refund the money to you.

 

Tracking your shipment

We offer shipping through professional courier services. Once your order has been shipped you will receive an email containing your tracking number. You may use the tracking number on the courier’s website for up to date tracking information about your shipment’s status. We want to guarantee that your package is delivered on time at your doorsteps.